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Privacy Policy - Updated September 12th, 2024

Who we are

Our website address is: https://carouselrepair.com.

Information about our visitors:

We collect certain information from andabout our users in three ways – directly from the user, from our Web serverlogs, and with cookies.

User-Supplied Information: There are several areas in the Site where we collect personalinformation from you on a voluntary basis. Personal information is informationabout you that is personally identifiable, such as your name, e-mail address,mailing address, phone number, credit card details, and other personalinformation included in an order submitted by you. We may collect thisinformation at the following times; (i) when you create an account; (ii) whenyou register to receive communications from this Site and/or other Carouselowned sites; (iii) when you seek information about or request a repair quoteoffered through this Site or other Carousel owned sites; and (iv) when youprovide personal information to us through feedback, surveys, or other formsprovided on this Site or other Carousel owned sites.

Server Log Information: When you visit an Internet site, you disclose certain informationabout yourself, such as your Internet [Protocol] (IP) address, browser type,the time of your visit, and the referring location (e.g., the site page thatoffered a link to our Site page). Other information disclosed includesclickstream data, which includes a record of the clicked selections you makewhile visiting this Site. Like many other sites, we record this basicinformation about visits to this Site.

Cookies: Inorder to offer and provide accurate, customized, personal service, we usecookies and web beacons (also known as clear GIF technology or “action tags”)to store and help track your information, and to speed your navigation of theSite. These cookies are relatively standard and do not contain personallyidentifiable information. If for any reason you wish not to take advantage ofcookies, you may have your browser not accept them, although this will disableor render unusable some essential features of our Site and services. If youdisagree with our usage of cookies, please do not visit this site.

You should remember that whenever youvoluntarily disclose information online, such as on message boards, throughe-mail, discussion groups, or in chat areas, your information can be collectedand used by others. Although we try to protect your information, we cannotensure or warrant the security of any information you transmit to us,and you do so at your own risk. You are solely responsible of maintaining thesecrecy of any passwords you set up and/or any account information.

 

How and When Information is Used

We use information collected from you,whether supplied directly by you or obtained from web server logs or cookies,in any of the following ways:

  • To improve our Site (we continually strive to improve our Site     offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more     effectively respond to your customer service requests and support needs)
  • To process transactions (note: your information will not be     sold, exchanged, transferred, or given to any other company for any reason     whatsoever, without your consent, other than for the express purpose of     delivering the purchased product or service requested)
  • To perform the services you have requested;
  • To send periodic e-mails (if at any time you would like to     unsubscribe from receiving future e-mails, we include detailed unsubscribe     instructions at the bottom of each e-mail)
  • We may also disclose information collected from you through     this Site in order to: (i) comply with applicable laws; (ii) respond to     government inquiries; and (iii) protect the rights or property of Carousel     or visitors to this Site.

How We Protect Your Information

Except in connection with providinginformation to our staff for the purpose of responding to inquiries made byyou, and performing our obligations to you, we do not use or disclose yourpersonal information to any third parties without your permission. Anyaggregated statistical ratings information we may provide to prospectiveadvertisers or partners, as noted above, will not contain any such personalinformation.
Carousel stores the personal information you provide on computer servers in acontrolled environment. We implement a variety of security measures to maintainthe safety of your personal information. When personal information, such as acredit card number, is transmitted from our website, it is protected throughthe use of encryption, such as the Secure Socket Layer (SSL) protocol.Unfortunately, however, no data transmission over the Internet can beguaranteed to be 100% secure. Accordingly, while we strive to protect yourpersonal information, we cannot guarantee or warrant the security of any informationyou transmit to us, or to or from our online products or services. Carouselhereby disclaims to the extent permitted by law, assurance that the informationyou provide us will remain free from loss, misuse, or alteration by thirdparties who, despite our efforts, obtain unauthorized access. You transmit allsuch information at your own risk.

Opting-Out

You may register to receive communicationsfrom us directly on the Site. After you register, we may periodically send younewsletter and other e-mails featuring special offers, promotions and otherbenefits. If you no longer wish to receive these communications, please let usknow by clicking on the “unsubscribe” link in our e-mails. Our e-mail databaseis continually updated. However, you may continue to receive e-mailcommunications from us for up to ten business days from the time we receiveyour unsubscribe request. Please note that we can only control our own mailinglist and policies. Third party advertisers that maintain their own mailinglists may send communications that advertise our products or services; and youmay need to contact those parties directly in order to stop receiving theire-mail communications.

Certain administrative communications,including e-mails and telephone calls, are necessary in order to deliver ourproducts and services. If you agree to purchase our products and services, youagree to receive these administrative communications. For further clarificationof these administrative communications, please contact our customer servicecenter at 614 363 6103.

Embedded content from other websites

Articles on this site may include embeddedcontent (e.g. videos, images, articles, etc.). Embedded content from otherwebsites behaves in the exact same way as if the visitor has visited the otherwebsite.

These websites may collect data about you,use cookies, embed additional third-party tracking, and monitor yourinteraction with that embedded content, including tracking your interactionwith the embedded content if you have an account and are logged in to thatwebsite.

Generally

This Privacy Policy applies only toinformation collected through this Site and not to information collectedoffline or through other means or media.

Questions regarding the above statementshould be directed to us for clarification.

 

Terms & Conditions


1. Acceptance of Terms

Carousel a subsidiary of Diamond CellarHoldings. (“www.Carouselrepair.com”) makes this site available to you subjectto the following Terms of Use, which may be updated by Carousel from time totime without notice to you. In addition, you will be subject to the rules,guidelines, policies, terms, and conditions applicable to any services providedby Carousel on this site, or to any items or services purchased using thissite, as applicable, which are incorporated into these Terms of Use by thisreference. Please check these Terms of Use periodically for changes. If you donot agree to the Terms of Use, please do not use this site. By using this site,you acknowledge that you have read, understood and agree to these Terms of Use.Your continued use of this site following the posting of any changes to theTerms of Use constitutes acceptance of those changes.

2. Privacy Policy

Any information including personal data(e.g., your name, address, telephone number, e-mail address) you transmit tothis site will be used by us in accordance with this site’s Privacy Policy,which can be found at https://Carouselrepair.com/privacy-policy/

3. Use of Site; Site Content

You acknowledge and agree that all contentof this site, such as articles, text, graphics, images, links, and othermaterial contained on this site, as well as any support materials (e.g.,newsletters and promotions) (collectively, “Content”) is protected bycopyrights, trademarks, service marks, patents, trade secrets, or otherproprietary rights and laws. You agree that as between you and Carousel, Carouselis the owner of all such Content. Subject to the provisions of these Terms ofUse, Carousel grants you a limited, revocable, non-transferable andnon-exclusive license to access and use this site by displaying on yourInternet browser only for the purposes of shopping for items sold on this siteand not for any commercial use or use on behalf of any third party. You may notreproduce, distribute, republish or retransmit any Content or materials postedat this site without the prior written permission of Carousel. Except asexpressly authorized by Carousel, you agree not to sell, license, rent, modify,distribute, copy, reproduce, transmit, publicly display, publicly perform,publish, adapt, edit, or create derivative works from such materials orContent. Notwithstanding the above, you may print or download one copy of thematerials or Content on this site on any single computer for your personal,non-commercial use, provided you keep intact all copyright and otherproprietary notices. Systematic retrieval of data or other Content from thissite to create or compile, directly or indirectly, a collection, compilation,database or directory without written permission from Carousel is prohibited.

Carousel may assign you a password andaccount identification to enable you to access and use portions of this site.You will be solely responsible for all access to and use of this site by anyoneusing the password and identification assigned to you, whether or not suchaccess to and use of this site is actually authorized by you. You are solelyresponsible for protecting the security and confidentiality of the password andidentification assigned to you. You shall immediately notify us of anyunauthorized use of your password or identification.

4. Third Party Sites

This site may provide links to other siteson the Internet. Carousel makes no representations whatsoever about thesesites. Other sites linked to this site may contain information or material thatsome people may find inappropriate or offensive. The provision of links toother sites on the Internet should not imply Carousel’ endorsement of any suchsites or any association between Carousel and these other sites’ operators.These sites are not under the control of Carousel, and you acknowledge that Carousel,its affiliates, and its licensors are not responsible for the accuracy,legality, decency, copyright compliance, or any other content of such sites.You also acknowledge that Carousel, its subsidiaries, its affiliates, and itslicensors shall not be responsible or liable, directly or indirectly, for anydamage or loss caused or alleged to be caused by or in connection with use ofor reliance on the content, goods or services available on or through any siteslinked to this site.

5. User Conduct

You understand that all information, data,text, software, music, sound, photographs, graphics, video, messages or othermaterial (“Submissions”), whether publicly posted or privately transmitted, viaforums on this site or otherwise, are the sole responsibility of the personfrom whom such Submissions originated. This means that you and not Carousel areentirely responsible for all Submissions that you upload, post, email orotherwise transmit via this site. Carousel does not control the Submissionsposted or otherwise provided by third parties via this site and, as such, doesnot guarantee the accuracy, integrity or quality of such Submissions. Youunderstand that by using this Site and accessing these postings, you may beexposed to Submissions that are offensive, indecent or objectionable. Under nocircumstances will Carousel, its affiliates, or its licensors be liable in anyway for any Submissions including, but not limited to, any error or omissionsin any Submissions, or for any loss or damage of any kind incurred as a resultof the use of any Submissions posted, emailed or otherwise transmitted via thisSite.

You agree to not use this site to:

a. upload, post, email or otherwisetransmit any Submissions that are unlawful, harmful, threatening, abusive,harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive ofanother’s privacy, hateful, or racially, ethnically or otherwise objectionable;
b. harm minors in any way;
c. impersonate any person or entity, including but not limited to, a Carouselofficial, forum leader, guide or host, or falsely state or otherwisemisrepresent your affiliation with a person or entity;
d. forge any TCP/IP packet headers or any part of the header information orotherwise manipulate identifiers in order to disguise the origin of anySubmissions transmitted through this site;
e. upload, post, email or otherwise transmit any Submissions that you do nothave a right to transmit under any law or under contractual or fiduciaryrelationships (such as inside information, proprietary and confidentialinformation learned or disclosed as part of employment relationships or undernondisclosure agreements);
f. upload, post, email or otherwise transmit any Submissions, including metatags, that infringe any patent, trademark, trade secret, copyright or otherproprietary rights of any party;
g. upload, post, email or otherwise transmit any material that containssoftware viruses or any other computer code, files or programs designed tointerrupt, destroy or limit the functionality of any computer software orhardware or telecommunications equipment;
h. upload, post, email or otherwise transmit any unsolicited or unauthorized advertising,promotional materials, junk mail, spam, chain letters, pyramid schemes, or anyother form of solicitation except in those areas of this site that aredesignated for such purposes;
i. disrupt the normal flow of dialogue, cause a screen to scroll faster thanother users of the site are able to type, or otherwise act in a manner thatnegatively affects other users’ ability to engage in real time exchanges;
j. interfere with or disrupt the site or servers or networks connected to thesite, or disobey any requirements, procedures, policies or regulations ofnetworks connected to this site;
k. stalk or otherwise harass another;
l. circumvent, disable or otherwise interfere with security related features ofthe site or features that prevent or restrict use or copying of any Content;
m. attempt to probe, scan, or test the vulnerability of any Carousel system ornetwork or breach or impair or circumvent any security or authenticationmeasures protecting the site or the services;
n. attempt to decipher, decompile, disassemble or reverse engineer any of thesoftware used to provide the site or the services; or
o. collect or store personal data about other users.

You acknowledge that Carousel does notpre-screen Submissions, but that Carousel and its designees shall have theright (but not the obligation) in their sole discretion to refuse or remove anySubmissions that are available via this site. Without limiting the foregoing, Carouseland its designees shall have the right to remove any Submissions that violatethe Terms of Service or is otherwise objectionable as determined by Carousel inits sole discretion. You agree that you must evaluate, and bear all risksassociated with, the use of any Submissions, including any reliance on theaccuracy, completeness, or usefulness of such Submissions.

You acknowledge and agree that Carousel maypreserve Submissions and may also disclose Submissions if required to do so bylaw or in good faith belief that such preservation or disclosure is reasonablynecessary to: (a) comply with legal process; (b) enforce the Terms of Service;(c) respond to claims that any Submissions violate the rights of third parties;or (d) protect the rights, property, or personal safety of Carousel, its usersand the public.

6. Your Submissions

You represent and agree that Submissionsyou elect to post to the Site or any visual documentary of the items submittedwithin your order are not confidential or proprietary, and you grant Carouselthe world-wide, royalty free, perpetual, irrevocable, non-exclusive and fullysublicensable right and license to reproduce, modify, adapt, publish,translate, create derivative works from, distribute, perform and display suchSubmissions (in whole or in part), in any form, media, or technology now knownor later developed. Carousel is under no obligation to post or use anySubmission you may provide and may remove any Submission at any time in Carousel’ssole discretion. By posting, uploading, inputting, providing or submitting yourSubmission, you warrant and represent that you own or otherwise control all ofthe rights to your Submission as described in this section including, withoutlimitation, all the rights necessary for you to provide, post, upload, input orsubmit the Submissions and to grant the license contained in this section.

7. Disclaimer of Warranties

EXCEPT AS OTHERWISE PROVIDED IN TERMS OFSALE THAT GOVERN THE SALE OF A PRODUCT ON THIS SITE, SUCH AS THE 90-DAYWARRANTY ON REPAIRS, A COPY OF WHICH MAY BE ACCESSED FROM THE SITE PAGE, ALLPRODUCTS AND CONTENT INCLUDING, WITHOUT LIMITATION, MATERIALS, INFORMATION, ANDSERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE, IS PROVIDED “AS IS” AND“AS AVAILABLE.” THE FOREGOING IS PROVIDED WITHOUT REPRESENTATIONS OR WARRANTIESOF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIEDWARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ORNONINFRINGEMENT. CAROUSEL, ITS AFFILIATES, AND ITS LICENSORS DO NOT WARRANTTHAT THE SITE OR ITS CONTENT IS COMPLETE, ACCURATE, RELIABLE OR CORRECT; THATTHIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANYDEFECTS OR ERRORS IN THE CONTENT WILL BE CORRECTED; OR THAT THE CONTENT IS FREEOF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS SITE IS SOLELY AT YOURRISK. ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH YOUR USE OF THISSITE IS DONE AT YOUR OWN DIRECTION AND RISK AND YOU WILL BE SOLELY RESPONSIBLEFOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THEDOWNLOAD OF ANY SUCH MATERIAL. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THEEXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.

8. Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL CAROUSEL, ITSAFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES(INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, PUNITIVE, INCIDENTAL ORSPECIAL DAMAGES, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHERINTANGIBLE LOSSES (EVEN IF CAROUSEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGES) INCLUDING, WITHOUT LIMITATION, ANY THAT RESULT FROM: (i) THE USE OF,OR INABILITY TO USE, THIS SITE; (ii) THE COST OF PROCUREMENT OF SUBSTITUTEGOODS AND SERVICES RESULTING FROM ANY PRODUCTS, INFORMATION OR SERVICESPURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE SITE;(iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iv)STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATERIALRELATING TO THE SITE. CAROUSEL, ITS AFFILIATES AND ITS LICENSORS SHALL ONLY BELIABLE TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED THEAMOUNT ACTUALLY PAID FOR THE SERVICE GIVING RISE TO THE LIABILITY, WITHOUTREGARD TO ANY AVAILABLE INSURANCE. THIS LIMITATION APPLIES WHETHER THE ALLEGEDLIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANYOTHER BASIS, EVEN IF CAROUSEL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCHDAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OFINCIDENTAL OR CONSEQUENTIAL DAMAGES, CAROUSEL’ LIABILITY IN SUCH JURISDICTIONSSHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

9. Representations and Warranties

You represent, warrant and covenant that:(a) you are at least 18 years old; (b) you have the power and authority toenter into this agreement; (c) you shall not use any rights granted hereunderfor any unlawful purpose; and (d) you shall use this site only as set forth inthese Terms of Use.

10. Indemnity

You agree to indemnify and hold Carouseland its subsidiaries, affiliates, officers, agents, co-branders or otherpartners, and employees, harmless from any claim or demand, includingattorneys’ fees, made by any third party due that arise from your use or misuseof this site, or breach of any warranty, covenant, representation or termcontained in these Terms of Use. Carousel reserves the right, at its ownexpense, to assume the exclusive defense and control of any matter otherwisesubject to indemnification by you, in which event you will cooperate with Carouselin asserting any available defenses.

11. International Use

Carousel makes no representation thatmaterials or Content on this site are appropriate or available for use inlocations outside the United States, and accessing them from territories wherethe Content or materials are illegal is prohibited. If you access this sitefrom other locations you do so on your own initiative and you are responsiblefor compliance with local laws. You agree to comply will all applicable lawsregarding the transmission of technical data exported from the United States orthe country in which you reside.

12. Copyright Policy

Carousel respects the intellectual propertyrights of others and expect visitors to this site to do the same. Carousel willrespond to notices of alleged copyright infringement that comply withapplicable law and are properly provided to us. If you believe that yourcontent has been copied in a way that constitutes copyright infringement,please provide contact Carousel using the information below and provide thefollowing: (i) a physical or electronic signature of the copyright owner or aperson authorized to act on their behalf; (ii) identification of thecopyrighted work claimed to have been infringed; (iii) identification of thematerial that is claimed to be infringing or to be the subject of infringingactivity and that is to be removed or access to which is to be disabled, andinformation reasonably sufficient to permit us to locate the material; (iv)your contact information, including your address, telephone number, and anemail address; (v) a statement by you that you have a good faith belief that useof the material in the manner complained of is not authorized by the copyrightowner, its agent, or the law; and (vi) a statement that the information in thenotification is accurate, and, under penalty of perjury, that you areauthorized to act on behalf of the copyright owner.
Carousel reserves the right to remove content alleged to be infringing withoutprior notice and at its sole discretion. Carousel may also terminate a user’saccount if the user is determined to be a repeat infringer. Carousel’ designatedcopyright agent for notice of alleged copyright infringement appearing on thesite is:

Carousel Repairs LLC.
Attn: Jesse Johnson
6280 Sawmill Rd
Columbus, Oh 43017
Jesse@Carouselrepair.com

13. Modifications to Service

Carousel reserves the right at any time andfrom time to time to modify or discontinue, temporarily or permanently, thissite or some or all of the services offered through this site, with or withoutnotice. You agree that Carousel shall not be liable to your or to any thirdparty for any modification, suspension or discontinuance of this site or someor all of the services offered through it.

14. Choice of Law and Forum

These Terms of Use shall be governed by andconstrued in accordance with the laws of the State of Ohio, excluding itsconflicts of law rules. You expressly agree that the exclusive jurisdiction andvenue for any claim or action arising out of or relating to these Terms of Useor your use of this site shall be filed only in the state or federal courts locatedin the State of Ohio, and you further agree and submit to the exercise ofpersonal jurisdiction of such courts for the purpose of litigating any such claimor action.

15. Severability and Integration

This agreement constitutes the entireagreement between you and Carousel with respect to this site and supersedes allprior or contemporaneous communications and proposals, whether oral, written,or electronic, between you and Carousel with respect to this site. If any partof these Terms of Use is held invalid or unenforceable, that portion shall beconstrued in a manner consistent with applicable law to reflect, as nearly aspossible, the original intentions of the parties, and the remaining portionsshall remain in full force and effect.

16. Termination

In the event you breach any provision ofthese Terms of Use, or for any other reason or no reason at all, the Carouselmay, in its sole discretion, terminate your access to all or part of this siteincluding, without limitation, your account, with or without notice.

17. Contact Information.

If have any questions or should you needany additional information about issues relating to this website and/ortechnical manual, please contact:

Carousel Repairs LLC.
Attn: Jesse Johnson
6280 Sawmill Rd
Columbus, Oh 43017
Jesse@Carouselrepair.com