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Get in touch
Learn why we’re so heavily trusted among jewelry stores and the industry’s best brands. Cast a partnership with us today and take your jewelry business to the next level.
LOCATIONS
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6280 Sawmill Rd
Dublin, OH 43221
35 West 45 St
11th Fl
New York, NY 10036
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Testimonials
Read what satisfied brands and retailers are saying about Carousel
"The true gold standard when it comes to jewelry repairs."
John Doe
VP, Jewels.com
"The team is simply incredible. They have become our go to solution whenever we have a repair or manufacturing need."
John Doe
VP, Jewels.com
"Partnering with Carousel has allowed us to scale faster then we could have imagined."
John Doe
VP, Jewels.com
"Discovering Carousel has been our companies biggest unlock."
John Doe
VP, Jewels.com
"Carousel has made offering repair services easy and affordable."
John Doe
VP, Jewels.com
"Since working with Carousel, repair requests have gone from something we have dreaded to now being one of greatest customer satisfaction tools."
John Doe
VP, Jewels.com
"Simply put, there is no better repair and manufacturing partner then Carousel."
John Doe
VP, Jewels.com
"The team treats every customer interaction and each service request with the upmost care."
John Doe
VP, Jewels.com
"We have been able to offer our clients product customizations and services that were never possible before partnering with Carousel."
John Doe
VP, Jewels.com
Have questions?
We’ve got answers
We’ve got answers
Find the information you need about Carousel and our services in this FAQ Section.
Contact UsHow does it work?
It’s simple. Once you contact us, we provide you with a private portal where you and your team can upload repair requests. Within 24 hours of each request, our team will provide you with a pre-paid and insured shipping label and instructions on how to start the repair process.
How long do most services take?
Most repairs take 5 to 7 business days. Manufacturing requests and larger projects typically take 2 to 3 weeks.
Are there any long-term commitments?
No, all of our partnerships are on a per-projectbasis. That said, most companies use us as their go-to solution for all their repair and manufacturing needs.
Do you warranty your work?
Yes, all of our work is guaranteed for 90 days.
Where are you located?
Our headquarters are in Columbus, Ohio.
