FOR BRANDS

We handle the repairs and logistics, allowing you to concentrate on designing and selling.

OUR SERVICES

Custom Design & Sourcing

We’re the trusted destination for jewelry brands and retailers looking to bring their clients creative vision to life. From concept to completion, we meticulously review every detail to ensure a flawless final result.

Our team of jewelry designers helps you and your client think outside the box when it comes to creating your next custom jewelry project.

In-House CAD Designers
3-Day Turn Around Time
Three Free Revisions
Grow and Casting Capabilities

Our team specializes in finding everything from perfectly matched gemstone pairs to unique componenets perfect for any jewelry project.

Matched and calibrated gemstones and diamonds
Various chains
Clasps, earring backs, and other components

From initial sketches to recreating existing designs, our team offers comprehensive manufacturing services:

Design and CAD Rendering
Modeling
Casting
Stone Setting
Polishing

Track Everything

Quickly see where your product is at, its movement history or check on the real-time status of client orders.

Scale up, without all the operational Overhead

Offer employees & clients a user interface to submit repair requests and notify them with branded updates on the status of their order or repair.

The best brands are already using Carousel

As a growing brand, managing client and vendor requests, stock rotations, quality control, and on-time manufacturing can be overwhelming. Carousel partners with brands to develop customized solutions tailored to their unique needs.

FOR RETAILERS

Chances are, we already work with several of the brands you carry.

Increase your revenue potential by offering your clients the same premium quality repairs and custom design work brands provide. With Carousel, retailers of all sizes can provide enterprise level services to clients.

Appraisals

Our expert jewelry appraisal team includes Graduate Gemologists from the Gemological Institute of America (GIA), skilled faceters, and experienced bench jewelers.

Collectively, our team brings over 75 years of experience in the jewelry industry.

Custom Design

At Carousel, custom jewelry is our passion—it’s who we are and what we love to do. Creating unique pieces is our way of helping people celebrate their lives, families, and friendships. Our mission is to bring our customers' visions to life through beautiful jewelry that tells their personal stories.

Stone Setting

Stone setting is truly an art and at Carousel we take it seriously. Each and every one of our expert stone setters specializes in a specific type of stone setting. This allows us to do it all, and do it right.

Repairs are done in our own state-of-the-art facility.

We work side-by-side with businesses to determine the specific needs and quality standards required for each project.

Single destination for all your repair needs

Stone Setting
Resizing
Plating

Lapidary Services
CAD Design
Restringing

Polish & Clean
Engraving
Retipping

Simple Soldering
Appraisals
More +

Have questions?
We’ve got answers

Find the information you need about Carousel and our services in this FAQ Section.

Contact Us

How does it work?

It’s simple. Once you contact us, we provide you with a private portal where you and your team can upload repair requests. Within 24 hours of each request, our team will provide you with a pre-paid and insured shipping label and instructions on how to start the repair process.

How long do most services take?

Most repairs take 5 to 7 business days. Manufacturing requests and larger projects typically take 2 to 3 weeks.

Are there any long-term commitments?

No, all of our partnerships are on a per-projectbasis. That said, most companies use us as their go-to solution for all their repair and manufacturing needs.

Do you warranty your work?

Yes, all of our work is guaranteed for 90 days.

Where are you located?

Our headquarters are in Columbus, Ohio.

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